#71 Telephoning & Note-Taking 1

Key Word

I work from home: 재택근무한다.

sense of belonging: 소속감

 

arrange for ~: organize or plan something

We have to cancel the conference call we have arranged for Wednesday.

 

quite urgent: needing attention very soon, especially before anything else because it is important

Jack is in need of a quite urgent operation.

 

leave a message: you leave a message with the secretary, on the answering machine, etc. when you have called someone and they are not there

Can I leave a message?

 

out of the office: you are not at your work place

She is out of the office today.

 

available: they are not busy and therefore able to do something

Let me just check to see if he is available to take your call.

 

I’m calling to... 

I'm calling to check if you are finished with your report.

I'm calling to confirm my appointment.

 

I’ll connect you to...

I'll connect you to the person in charge.

I'll connect you to the administration team. 

I'll connect you Mr. Jones, the director of the sales team.

 

Let me just check...

Let me just check to see if he's available to take your call.

Let me just check your requested information.

 

Feedback

Original: There a lot of cheese on the pizza.

Better: There was a lot of cheese on the pizza I ate.

 

Original: I usually tell them my name and my department and the purpose why I call him. Sometimes I say what a nice weather how about you

Better: I usually tell them my name, my department and the purpose for my call. Sometimes I make small talk and speak about the weather.

 

Original: I'm calling to check are you finished with your report.

Better: I'm calling to check if you are finisehd with your report.