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영어/Business English

#10 Talking Over the Phone 2

Key Word

touch base with : contact someone, especially for updates

Hi Anne! I just wanted to call and touch base with you on your upcoming visit.

 

cover a topic : discuss a topic

Between price and delivery time, I think we have covered everything. Thanks for your call.

 

go back to : talk to someone again after finding out certain information

Sorry, I am not sure how many units we have in stock. Let me get back to you on that.

 

breakdown : a division of information into parts that belong together

Please give me a breakdown of the figures.

 

I wouldn’t know : used to say that one has not experienced something

Asian cultures? I would not know.

 

Dialogue

A: Thank you for rearranging your schedule, Mr. Hall. Would you like me to email you tips about Dubai?

B: No, just tell me the dos and don’ts. I’ll forget to read my e-mail.

 

A: ​​All right, here’s the breakdown: first, don’t offer to shake hands with a woman. Second, take your shoes off when you enter a home…

B: Oh, like Asian cultures.

 

A: Cajun cultures? I wouldn’t know.

B: No, Asian cultures. You know, Korea, Japan...? Anyway, carry on.

 

A: You’re flight arrives during Ramadan, so don’t smoke, eat, or drink in public during the day.

B: That’s unfortunate. How long is Ramadan?

 

A: I believe it is 30 days this year, sir.

B: Wow, 13 days?! I think we covered all I can handle, thanks.

 

A: All right Mr. Hall, have a great flight.

B: Take care.

 

Feedback

Original: I think she is just talking to someone while trying to sleep the baby.

Better:  I think she is just talking to someone while trying to get her baby to sleep.

 

Original: I’m calling and just touch base with you about our appointment.

Better: I’m just calling to touch base with you about our appointment.

 

Original: I think we covered all about the project.

Better: I think we covered everything about the project.

 

Original: I think etiquettes is not speak loudly in public place.

Better: I think one phone etiquette is not to speak loudly in public places.

 

 

 

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